PricingRecord the cost of an approved result
| Record | Why it matters |
|---|---|
| Selected media and initial estimate | Defines the scope of the first cut. |
| Actual credits used | Records what the submitted work consumed. |
| Revision requests and their cost | Includes work needed to reach approval. |
| Review and manual finishing time | Captures effort outside automated processing. |
How can I avoid unnecessary retries?
Select relevant media, specify the opening and ending, and give exact names or product wording. Check the saved run after a disconnect. For a revision, name the problem and the elements to preserve.
Where are the current prices?
Check the pricing page and the estimate in your account before submitting. Plan allowances and processing needs can change. An example brief is not a quote for your footage.
What if a charge looks wrong?
Contact support with the project context and the account’s displayed information. The resolution depends on the job and account state; this guide does not promise an automatic credit refund.